Frequently Asked Questions
Explore our Flooring FAQs to find answers to all your flooring questions. Learn about different types of floors, installation tips, maintenance, durability, and design options. Whether you’re choosing vinyl, laminate, engineered wood, or carpet, our expert guidance helps you make the right choice for your home. Get insights to keep your floors stylish, long-lasting, and well-maintained
flooring
1. What types of flooring do you offer?
We offer a wide range of flooring options, including vinyl, laminate, engineered wood, hardwood, and carpet. Each comes in different colours, textures, and finishes to match your home’s style. Whether you prefer modern, classic, or rustic designs, we have something for every taste and budget. Our flooring is durable, stylish, and easy to maintain.
2. How do I choose the right flooring for my home?
The best flooring depends on your room type, lifestyle, and design preference. Vinyl is perfect for wet areas like kitchens and bathrooms, while wood and laminate add warmth to living spaces. For high-traffic areas, choose durable and easy-to-clean materials. We can also help you pick flooring that matches your décor and budget.
3. Does sunlight affect flooring?
Yes, prolonged exposure to direct sunlight can cause fading or discolouration in wood, laminate, and vinyl floors. To protect your floors, use curtains, blinds, or rugs in sunny areas. UV-protective window films can also help reduce damage. Regularly moving furniture and rugs can ensure even colour over time.
4. How much extra flooring should I buy?
It’s always wise to buy 5–10% more flooring than your room’s measured area. This extra material covers any cutting waste, fitting adjustments, or future repairs. Having spare boards also helps if you ever need to replace damaged sections. A little extra ensures a perfect finish without delays.
5. How far should flooring be from the walls?
Leave about a 1 cm (10 mm) expansion gap between your flooring and walls. This space allows the floor to expand or contract with temperature and humidity changes. Without this gap, your flooring might buckle or lift. The gap is later hidden by skirting or trim for a neat look.
6. What is floating flooring?
Floating flooring is a type of installation where the planks are not glued or nailed down. Instead, they interlock and sit on top of an underlay. This method makes installation faster and easier, with less mess. It’s also ideal if you plan to replace or move the flooring later.
7. Which installation method is best?
The right installation method depends on your flooring type and subfloor. Floating floors suit laminate and engineered wood, while glue-down is ideal for vinyl or concrete surfaces. Solid wood floors are usually nailed down for stability. Our team can recommend the best method for your home’s needs.
8. How long does flooring installation take?
Installation time usually ranges from 1–3 days per room. It depends on the floor type, room size, and whether old flooring needs to be removed. Preparation like cleaning and levelling the subfloor can affect timing. Our professionals ensure a smooth, quick, and high-quality installation.
9. How do I maintain my flooring?
Sweep or vacuum regularly to remove dirt and dust. For deeper cleaning, use a damp mop with mild cleaner—avoid excess water to protect the surface. Place mats at entrances to prevent scratches. With proper care, your flooring will stay beautiful and last for years.
10. Do you offer warranties on flooring and installation?
Yes, all our flooring products include manufacturer warranties for quality assurance. We also provide installation guarantees for added peace of mind. This means your flooring is protected against defects or poor workmanship. Our goal is to ensure your investment remains durable and worry-free.
LUXURY VINYL FLOORING
1. What is vinyl flooring?
Vinyl flooring is a durable, water-resistant surface available in sheets, tiles, or planks. It can beautifully mimic wood, stone, or tile patterns, giving any space a stylish look. It’s affordable, easy to clean, and perfect for busy households.
2. Where can I install vinyl flooring?
Vinyl flooring works great in kitchens, bathrooms, living rooms, and hallways. Its moisture resistance makes it ideal for areas prone to spills or humidity. It’s also durable enough for high-traffic zones in homes and offices.
3. Can vinyl flooring go over existing floors?
Yes, vinyl can be installed over existing floors if the surface is clean, flat, and even. Any uneven areas should be levelled first to ensure a smooth finish. Proper preparation helps the vinyl last longer and look flawless.
4. How do I clean and maintain vinyl flooring?
Regular sweeping or vacuuming keeps dirt away, while a damp mop maintains its shine. Avoid using harsh chemicals or soaking the floor with too much water. With simple care, vinyl flooring stays attractive for years.
5. Is vinyl flooring waterproof and durable?
Most vinyl flooring is water-resistant and highly durable, perfect for wet or busy spaces. It stands up to daily wear and tear with ease. With proper maintenance, vinyl can look new and last for many years.
6. Will vinyl flooring scratch easily?
Vinyl is scratch-resistant but not completely scratch-proof. Using rugs, felt pads under furniture, and trimming pets’ nails helps protect the surface. These small steps keep your flooring smooth and fresh-looking.
7. Can vinyl flooring be used with underfloor heating?
Yes, most modern vinyl floors are compatible with underfloor heating systems. Just follow the manufacturer’s temperature guidelines for safe use. It’s a great way to keep your rooms warm and comfortable year-round.
8. Can vinyl expand or contract?
Vinyl flooring can slightly expand or contract due to temperature changes. Leave a small gap around the edges to allow natural movement. This prevents warping and keeps your floor smooth and secure.
9. How long does vinyl flooring last?
With proper care and maintenance, vinyl flooring can last 15–20 years. Its lifespan depends on the quality and daily use. Regular cleaning and protection from scratches help it stay beautiful longer.
10. What design options are available?
Vinyl flooring comes in many designs—wood, stone, marble, or tile effects. It’s available in planks, tiles, and sheets to suit every room style. This versatility makes it a top choice for modern and traditional homes.
LAMINATE FLOORING
1. What is laminate flooring?
Laminate flooring is a multi-layered, durable surface that mimics the look of real wood or stone. It’s made from high-density fiberboard with a protective top layer. It’s stylish, affordable, and easy to maintain, making it perfect for modern homes.
2. Where can I install laminate flooring?
Laminate flooring works well in living rooms, bedrooms, hallways, and offices. It’s not ideal for wet areas like bathrooms or laundry rooms. Its strength and beauty make it a great choice for busy areas with high foot traffic.
3. Can laminate flooring get wet?
Laminate is moisture-resistant but not fully waterproof. Light spills are fine if cleaned quickly, but standing water can cause damage. Use it in dry spaces for best performance and long-lasting results.
4. How do I clean and maintain laminate flooring?
Sweep or vacuum regularly to remove dirt and dust. Clean with a damp mop or laminate-safe cleaner — avoid soaking the floor. With simple care, laminate keeps its shine and beauty for years.
5. Is laminate flooring durable?
Yes, laminate flooring is scratch-resistant and built to handle daily wear. It’s great for homes with kids or pets. With proper care, it can last over 15 years while maintaining its fresh look.
6. Can laminate flooring be installed over existing floors?
Yes, laminate can often be laid over vinyl, tile, or hardwood if the surface is flat and stable. Uneven spots should be fixed first to ensure a smooth, secure fit. This makes installation faster and less messy.
7. What is floating laminate flooring?
Floating laminate flooring isn’t glued or nailed down. The planks simply click together and rest on an underlay. It’s easy to install, replace, or move, making it a convenient flooring option.
8. Does laminate flooring expand or contract?
Yes, laminate can slightly expand or shrink with temperature and humidity changes. Leaving a small gap (about 1 cm) around the edges prevents buckling. This ensures your floor stays smooth and even.
9. How long does laminate flooring last?
Laminate flooring typically lasts 15–20 years depending on use and maintenance. Its strong surface resists scratches and stains well. Proper cleaning helps it stay durable and attractive over time.
10. What styles and designs are available?
Laminate flooring comes in many wood, stone, and tile designs. You can choose from matte, glossy, or textured finishes. It’s available in various colours to match both classic and modern interiors.
ENGINEERED WOOD FLOORING
1. What is engineered wood flooring?
Engineered wood flooring has a real wood top layer over multiple plywood layers. It looks like solid wood but is more stable and less prone to warping or shrinking. This makes it ideal for areas with moisture or temperature changes.
2. Can engineered wood be installed over linoleum?
Yes, engineered wood can be installed over linoleum if the surface is clean, flat, and dry. Any bumps or loose sections should be repaired before installation. A smooth base ensures the floor fits securely and lasts longer.
3. Can I install hardwood in any room?
Most rooms are suitable for engineered wood, except very wet areas like bathrooms unless specially treated. It’s more stable than solid wood, making it ideal for kitchens, living rooms, and spaces with moderate humidity. Proper care ensures long-term performance.
4. How should I store and handle engineered wood before installation?
Store planks flat in a dry room at normal temperature. Avoid leaning them against walls or exposing them to sunlight or damp areas. Proper storage prevents warping and ensures the boards are ready for a perfect installation.
5. Can engineered wood be installed as a floating floor over concrete?
Yes, it can be installed as a floating floor over concrete with a suitable underlay. The underlay provides moisture protection, cushioning, and noise reduction. This method creates a comfortable and durable floor over concrete surfaces.
6. How do I clean engineered wood floors?
Sweep or vacuum regularly to remove dust and dirt. Use a lightly damp mop or cloth for cleaning, and avoid soaking the floor. Harsh chemicals can damage the wood finish, so gentle maintenance keeps the floor looking new.
7. How can I repair scratches or damage?
Minor scratches can be treated with touch-up pens, wax sticks, or fillers. For deeper damage, replacing the affected boards may be necessary. Regular care and prompt repairs help maintain the floor’s appearance and longevity.
8. How can I protect engineered wood floors?
Use entrance mats, felt pads under furniture, and avoid dragging heavy items. Regular cleaning and careful use prevent scratches and wear. These steps help keep your engineered wood flooring beautiful for years.
9. Is engineered wood environmentally friendly?
Yes, engineered wood uses less solid hardwood and often incorporates sustainable plywood layers. This reduces waste and makes it a greener, resource-efficient flooring option. It’s a smart choice for eco-conscious homeowners.
10. Does engineered wood need underlayment and is it scratch-resistant?
Underlay is recommended for floating installations to reduce noise, add cushioning, and protect against moisture. While engineered wood is durable, it is not fully scratch-proof, so regular cleaning and careful use are important.
Carpet
1. What types of carpet are available?
Carpets come in loop pile, cut pile, and textured styles, each offering a unique look and feel. They are made from wool, nylon, polyester, or blended fibres. Choosing the right type depends on your room’s use, comfort needs, and personal style.
2. Where can I install carpet?
Carpet is ideal for living rooms, bedrooms, hallways, and stairs where warmth and comfort are desired. It’s best suited for dry, low-moisture areas and should generally be avoided in kitchens and bathrooms to prevent damage.
3. How long does carpet installation take?
Installation usually takes 1–2 days for an average-sized room. Timing depends on room size, layout, and preparation like removing old flooring. Professional fitters can often install multiple rooms efficiently in a single day.
4. What are the main benefits of carpet flooring?
Carpets provide comfort, warmth, and style to any room. High-quality carpets can last 10–15 years with proper care. They also help with noise reduction and offer cushioning underfoot for added comfort.
5. How durable is carpet?
Durable carpets can last 10–15 years, depending on material and foot traffic. Regular vacuuming and maintenance help maintain their appearance. Choosing strong fibres increases resistance to wear and keeps your carpet looking new longer.
6. How can I prevent wear and tear on my carpet?
Use entrance mats, rotate furniture, and vacuum regularly. In high-traffic areas, runners or area rugs help protect the carpet. These simple steps prolong its life and maintain its appearance.
7. Can carpet help with sound insulation?
Yes, carpet absorbs sound, reducing noise in rooms. Thicker carpets and denser underlays are especially effective. This makes carpets a great choice for bedrooms, living areas, or offices where quieter spaces are desired.
8. How do I choose the right colour and style of carpet?
Consider room size, lighting, and furniture when selecting carpet colour and style. Light colours make spaces feel bigger, while darker shades hide stains and wear. Patterns and textures add character and complement your decor.